tg339 Terms & Conditions

In these Terms & Conditions, the following terms carry specific meanings that will be used consistently throughout the document:

• "Platform" refers to tg339's website, mobile version, and all associated services.
• "User" or "You" refers to the person who has registered on or is using the tg339 platform.
• "tg339" or "We" refers to the operator of this platform.
• "Account" refers to a user's personal registered profile.
• "Bonus" refers to any promotional offer, credit, or reward provided by tg339.
• "Wagering Requirement" refers to the total bet amount required before a bonus amount can be withdrawn.
• "Services" refers to slot games, sports betting, live casino, card games, and all entertainment content available on tg339.

By reading these terms and registering on the platform, you confirm that you have read, understood, and agreed to all conditions.

To use the tg339 platform, you must meet the following eligibility requirements:

2.1 Age Requirement

You must be at least 21 years old. Accordingly, tg339 may request valid identification at any time to verify your age. Accounts belonging to minors will be closed immediately and any deposited funds may not be refunded.

2.2 One Person, One Account

Each person may open only one account. If a single person holds multiple accounts, tg339 reserves the right to cancel all such accounts and forfeit any bonuses and winnings earned.

2.3 Applicable Region

It is your own responsibility to ensure that using online gaming services from your location is lawful. tg339 does not provide any legal advice on this matter.

When opening an account on tg339, you must provide true, accurate, and complete information.

3.1 Registration Details

• Please provide your full name, date of birth, and valid contact information accurately.
• If any of the information provided changes, tg339 must be notified immediately.
• Providing false information may result in your account being suspended or cancelled.

3.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. Allowing third parties to access your account is prohibited. If you suspect that someone has gained unauthorized access to your account, notify our support team immediately.

3.3 Identity Verification

tg339 may initiate an identity verification (KYC) process at any time. This process may require a national ID card, passport, or other documents. Withdrawals may be put on hold until verification is complete.

tg339 offers various types of bonuses and promotional offers. All terms relating to bonuses are set out in detail below.

4.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 gives a ৳2,000 bonus, bringing the total balance to ৳3,000. Depositing ৳10,000 gives the maximum bonus of ৳8,000, bringing the total balance to ৳18,000.

4.2 Wagering Requirement

The wagering requirement for the welcome bonus is 15 times the bonus amount. This applies only to the bonus funds, not the deposit amount. For example: ৳2,000 bonus × 15 = ৳30,000 must be wagered before the bonus can be withdrawn.

4.3 General Bonus Rules

• Each bonus has a specific validity period. Any unused bonus will be cancelled after it expires.
• Only bets placed using bonus funds will count toward fulfilling the wagering requirement.
• Multiple bonuses cannot be active on an account at the same time, unless a specific offer permits it.
• tg339 reserves the right to modify, suspend, or cancel any bonus at any time.
• If bonus abuse or fraud is suspected, the bonuses on the relevant account may be forfeited.

4.4 VIP Program

tg339's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Regular play allows you to advance to higher tiers and receive weekly cashback benefits. tg339 reserves the right to decide on any changes to VIP benefits.

All rules regarding financial transactions on tg339 are as follows:

5.1 Deposit Rules

• The minimum deposit amount is ৳200 (for all methods).
• Payment methods accepted on tg339: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major banks).
• Deposited funds are generally added to your account instantly.
• Deposits from third-party accounts are not accepted.

5.2 Withdrawal Rules

• The minimum withdrawal amount is ৳500.
• Withdrawals are generally processed within 10–45 minutes.
• Withdrawals will only be sent to the account from which the deposit was made.
• Withdrawals may be held until identity verification is complete.
• Bonus funds cannot be withdrawn until the wagering requirement has been met.

5.3 Transaction Limits

tg339 may set deposit and withdrawal limits based on individual limits, account activity, and other factors. Suspicious transactions may be held for review by our team.

The following general rules apply to placing bets on the tg339 platform.

6.1 General Betting Policy

• Once confirmed, a bet cannot be changed or cancelled, unless a technical error has occurred.
• The outcome of all bets will be determined based on the official result of the relevant game or event.
• If an incorrect result is displayed due to a technical error, tg339 reserves the right to make a correction.

6.2 Sports Betting

Bets can be placed on various sports markets including cricket, football, and kabaddi. Different market types may have different rules. If a match is abandoned or left undecided, bets will be cancelled and the deposited amount will be refunded. For example, in a match like Bangladesh vs India, you can place bets across various markets.

6.3 Game Results

The results of casino games and slots are controlled by a Random Number Generator (RNG). tg339 ensures fair play and no game results are manipulated.

The following activities are strictly prohibited on the tg339 platform:

• Using the platform for money laundering or illegal financial transactions.
• Gaining or attempting to gain unauthorized access to another person's account.
• Placing bets using automated software, bots, or scripts.
• Opening or managing multiple accounts to exploit the bonus system.
• Colluding with other users to influence the outcome of a game.
• Attempting to interfere with or modify the platform's software.
• Operating an account using a false identity.
• Using a VPN or proxy to access the platform from a prohibited region.

Involvement in any of the above activities will result in immediate account cancellation and legal action may be taken where applicable.

tg339 may suspend or permanently close an account under the following circumstances:

• Violation of any clause in these Terms & Conditions.
• Failure to complete identity verification or providing false information.
• Evidence of suspicious or fraudulent activity.
• On the order of a court or law enforcement authority.
• At the user's own request to close the account.

8.1 Account Closure by User

If you wish to close your own account, please notify our support team. Withdraw any outstanding balance before closing the account. Any bonuses will be cancelled after the account is closed.

tg339 places the highest importance on the protection of your personal information.

• Your information is protected by SSL encryption technology.
• Your personal information is never sold to third parties.
• Information is used only for service improvement, identity verification, and legal requirements.
• For more details on data protection, please read our Privacy Policy.

tg339 takes responsible gaming very seriously.

10.1 Setting Limits

Users can set deposit, loss, and time limits for themselves. Contact our support team to activate these limits.

10.2 Self-Exclusion

If you feel that gambling is having a negative impact on your life, use the self-exclusion feature. Activating this feature will block your account for a specified period of time.

10.3 Protection of Minors

It is your responsibility to prevent minors from accessing the platform on your device. tg339 is for users aged 21 and above only. For more information on responsible gaming, please visit our Responsible Gaming page.

tg339 accepts no liability for the following:

• Loss or inconvenience caused by internet connection disruptions.
• Issues arising from faults in third-party software or services.
• Losses resulting from the user's own negligence (such as sharing passwords).
• No compensation is provided for losses incurred through betting — gambling carries financial risk.
• Service disruptions occurring due to force majeure events (natural disasters, war, government restrictions).

tg339 always strives to ensure platform stability and security, however a guarantee of 24/7 uninterrupted service cannot be provided.

tg339 reserves the right to change, amend, or update these terms and conditions at any time.

• Users will be notified of significant changes via email or through the platform.
• Continued use of the platform after updated terms have been published will be considered as your agreement to the new terms.
• If you do not agree to the new terms, you are requested to close your account.
• The latest version of the terms and conditions will always be available on this page.

If you have any questions or complaints regarding these terms and conditions, please contact the tg339 support team.

13.1 Contact Methods

• Support is available in Bengali or English via 24/7 live chat.
• Email: [email protected]

13.2 Complaints Process

If you have a dispute or complaint, please contact our support team first. We will review all complaints within a reasonable timeframe. Our decision will be considered final, although this does not affect your legal rights.

13.3 Applicable Law

These terms and conditions will be governed in accordance with applicable laws and regulations. Any legal disputes will be resolved through arbitration or negotiation.